Will never ever use them again. I have been using them for months and never really though about the cost, until today. I picked up 6 pairs of slacks, 3 sweaters and 1 t-shirt that needed the armpit sewn up. Yesterday my wife picked up the other 7 dress shirts I had dropped off. She told me the cost was $58,50 total. I told her that was a little expensive, and asked the lady (name unknown) if she had charged my wife for the shirts already, and she replied "No Sir." When I got home with today's pickup, my wife was asked how much it was. In discussion, it comes to light that Cachet did in fact charge my wife an additional $24.60 for the 7 shirts. I called the cleaners and talked to the same lady and asked the lady again if she had charged my wife and she said yes.
NEVER EVER USE THESE THIEVES!!!!!!!! DRIVE OUT OF YOU WAY TO SOMEONE ELSE FOR 1/2 THE COST. I KNOW I WILL BE.
Poor qualities does not describe this company I have my son's uniform dry clean for his wedding day and they lost a EGA off of his military uniform now his day is ruined.
Unfortunately, we recently had a very bad experience here. We regularly take my son's tuxedo shirt for band to get cleaned. It costs $5, but it's always been very clean, well pressed, etc. 2 weeks ago I took my daughter's formal dress to be cleaned and steamed. $29? That seems high, but there was a small light colored stain on the front, so I figured it was our fault for having it extra dirty. It came back with the same stain on it and when I asked about it she just said "no clean". Yeah. No kidding. Then I told her I would pay, but she needed to send it out again to get it actually clean. She said no. So I tried to take the dress and she said I had to pay. I said no. We are not going back.
Poor service - sign in window says "same day service" yet if you drop off Thursday at noon, you get back Monday at 5pm. Maybe I misunderstood the words "same day".
I use them all the time and have received nothing but good service from them. They are very polite. Sometimes people need to slow down their busy lives and just say hello. They are very nice people and I have had some great conversations with them. The quality of their service is great. I have been using them for four or five years now and have not had any issues what-so-ever.
Cachet Cleaners is a US Laundry based in Jefferson, Georgia. Cachet Cleaners is located at 1689 Old Pendergrass Rd #360, Jefferson, GA 30549, USA.
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